“Level 3 floored by robbery” – Halloween came early this year…
The Registry writes:
“Level 3, the supposedly secure back bone provider, has lost all services at its Braham Street data centre thanks to a robbery.
The company refused to speak to the Register this morning but many of its customers have been in touch.
According to Level 3 customers thieves got into the building on Braham Street, E1, and stole core router cards.
An email sent by Level 3 to its customers said only: “There was a security breach in our Braham St gateway early this morning. A number of service affecting cards were removed without authority from live equipment. This has resulted in the loss of IP and voice services to a number of customers at Braham St. We are currently attempting to restore service as quickly as possible. We will issue further updates as information becomes available.”
We were told no spokesperson was available or likely to be available.
Other technology companies hit by the downtime include easyspace.com.
The theft has raised fears that data centres and large IT departments in the City of London could be the target of an organised gang – last month Easynet’s centre on nearby Brick Lane suffered a similar robbery.
In other news BT Broadband suffered a major failure last night.
A spokesman for BT told the Reg: “About 100,000 BT Retail customers lost access late last night but normal service has now been restored. There was an authentication problem with our servers and it was not related to events at Level 3.”"
The above is a warning sign to all of you whom is looking for the cheapest deal possible. When you pay a little bit extra you not only pay for better network accessibility, but you also pay for physical security at the datacenter where your equipment is standing.
It is most unfortunate if thieves start to target datacenters, as this will bring the costs of hosting and co-location up, as well as it will bring uncertainty for us customers of these datacenters.
One of my sites, located at Easyspace, was down during a long night because of a said power-failure, though this article “Mystery surrounds Easynet ‘robbery’” and the attached customer letter really makes me wonder. I know that Easyspace and Easynet aren’t the same company(?), but I can’t help but put two and two together. Perhaps I’m conspiracy-minded, but it is a very fitting co-incident…
Perhaps the problems at Easyspace was linked to the issues with Easynet, I am not sure. But what is serious is that customers were in fact lied to regarding the status of their services. I can understand the “cover-up” from Easynet’s view point, but they will only lose in the long term by hiding the status of their organization’s services.
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